В связи с информацией, опубликованной на сайте ЦБ об ограничении лицензии, сообщаем, что для компании это решение явилось полной неожиданностью, так как те претензии, которые изложены в информации ЦБ, всегда отрабатывались в рабочем режиме и никогда не служили поводом для таких радикальных решений.
С начала 2015 года РОСГОССТРАХ заключил более 5,5 млн договоров, за 2014 год — более 18 млн. При таком количестве клиентов неизбежны недоразумения на местах и, соответственно, жалобы в ЦБ. Число предписаний, опубликованных пресс-службой ЦБ, полученных РОСГОССТРАХОМ с начала года, составляет 385. Это тысячные доли процентов от заключенных за это время компанией договоров по всей стране.
РОСГОССТРАХ 11 лет является лидером ОСАГО — нас выбирает каждый третий автовладелец в стране. В начале года компания пошла на беспрецедентное на рынке страхования решение и в инициативном порядке ввела период охлаждения по договорам добровольного страхования — клиенты получили возможность вернуть страховку после ее покупки и получить все деньги обратно. Ведется систематическая работа со всем 100 000 персоналом, включая агентский корпус с требованием о тотальном соблюдении законности при продажах страховых продуктов.
Когда в 2014 году многие страховщики из-за высокой убыточности сворачивали свою деятельность или уходили из регионов, РОСГОССТРАХ продолжал работать во всех субъектах федерации и обеспечивал полисами ОСАГО практически каждого второго автовладельца в стране. Сегодня, после введения тарифного коридора РОСГОССТРАХ — единственная крупная страховая компания, которая в подавляющем большинстве регионов не подняла тарифы на 60%, обеспечив максимально плавное изменение тарифов для миллионов россиян.
При любых обстоятельствах мы несли и продолжаем нести весь объем ответственности по всем заключенным договорам — как обязательного, так и добровольного страхования.
Со своей стороны мы сделаем все возможное, чтобы в максимально короткие сроки снять все вопросы регулятора по данному поводу.
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